SHIPPING POLICY
Standard & International Shipping
Order Processing
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Orders placed before 3:00 PM (local time) Monday through Friday are processed within 1–2 business days.
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Orders placed after 3:00 PM, on weekends, or holidays will begin processing on the next business day.
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In peak seasons or during promotional events, processing may take up to 3 business days; we’ll notify you if delays occur.
Domestic Shipping (within the U.S.)
| Shipment Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Ground | 5–8 business days | Free on orders $50+ $5.95 under $50 |
| Expedited | 2–3 business days | $12.95 |
| Overnight | 1 business day | $24.95 |
International Shipping
| Region | Carrier | Estimated Delivery | Cost |
|---|---|---|---|
| Canada & Mexico | USPS / UPS | 7–14 business days | $19.95 |
| Europe | DHL / FedEx | 7–12 business days | $24.95 |
| Rest of World | FedEx | 10–20 business days | $34.95 |
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Customs duties, taxes, and fees are the customer’s responsibility.
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Delivery timelines may extend during peak customs periods.
Shipment Confirmation & Tracking
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Once shipped, you’ll receive an email with tracking details.
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Tracking updates generally appear within 12–24 hours of shipment.
Delays & Exceptions
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Weather, customs inspections, and carrier delays may impact delivery times.
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If your shipment is significantly delayed, we’ll reach out via email or phone.
Damages & Lost Packages
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Inspect all packages upon arrival.
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For damaged items, retain all packaging and file a claim with the carrier immediately.
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If your parcel is lost in transit, contact us within 30 days of the ship date so we can assist in filing a trace.
Contact Us:
Location: 7102 N 43rd Ave, Glendale, AZ 85301, USA
E-mail: [email protected]
Phone: +1 (916)-919-7187